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Used Vehicle Question Checklist

Purchasing a new-to-you vehicle can be both daunting and exciting. There's so much to think about when considering a vehicle that someone else has previously owned, including how well the vehicle was cared for by the previous owner. When you're buying a used vehicle from a private seller, there are several questions you need to ask yourself before you seal the deal. Here's a used vehicle question checklist to help you prepare for your car-buying experience.

How Well Was the Vehicle Maintained?


Image via Flickr by Hugo-90

This question can encompass everything from how the previous owner drove the vehicle to whether or not routine maintenance services were performed. You should find out if the vehicle received routine maintenance and whether those services were performed by the previous owner, a mechanic shop, an independent mechanic, or a dealership's service department. Also, ensure that the vehicle is up to date on any maintenance needs. If possible, speak directly to the mechanic who performed the services to get their take on the vehicle's condition.

You can also ask if the service records are available. If the service records are readily available, it typically means that the previous owner kept up with routine maintenance and put a lot of care into the vehicle. You may also want to consider asking if you can take the vehicle to your mechanic for an inspection prior to purchasing.

Has the Vehicle Been in Any Accidents?

You might be able to get information on any accidents the vehicle was involved in on a vehicle history report, such as Carfax. Don't assume that the vehicle history report catches every accident, so it's best to ask the previous owner if they're aware of any accidents. If a vehicle has been involved in an accident, that doesn't mean you shouldn't consider purchasing it, but you should find out the extent of the damage and how it was fixed.

What Is the Vehicle's Ownership History?

Again, this information is often included on a vehicle history report, but ask if the ownership history is known when possible. Use terms such as original owner to get to the bottom of how many owners the vehicle has had. Watch for red flags such as very short periods of ownership, especially if the current owner is the one who has owned the vehicle for a very short time. This expedited sale of the vehicle may signal issues that the current owner doesn't want to deal with, so they're selling it to unload those issues onto someone else.

Why Are You Selling the Vehicle?

When buying from a private seller, you may want to ask them why they have decided to sell the vehicle. While most owners will provide you with a canned response, such as upgrading or the vehicle is no longer needed, you may gain insight into the reason if you pay attention to how they answer this question.

Watch for body language that may indicate they're uncomfortable answering this question to signal that the reason is possibly not good. Ideally, the owner would be upfront and honest if the vehicle has issues that they cannot resolve or afford, but realistically you'll have to trust your gut on this one.

How Many Miles Are on the Vehicle?

More miles often means that the vehicle is more likely to have problems in the near future, but you can also take this time to discuss the type of driving those miles include. You can ask whether the miles are mostly city or highway driving, how many of those miles the current owner put on the vehicle, and whether or not those miles aren't reflective of the vehicle's condition for any reason. If the engine was replaced, the odometer would have lower miles than what is on the vehicle body, which should also be considered.

Do You Have the Title in Hand?

The private seller may not have the title in hand if there's a loan with a remaining balance held by a bank or other financial institution. While you can purchase a vehicle from someone who owes money on a loan, you should know that it complicates the process slightly. The loan will have to be paid in full before the title is released. You may want to go with the owner to the bank as they use your payment to pay off the loan to ensure the title is released.

Also, if the owner has lost the title, it will need to be replaced before it can be released to you. The owner will have to go to the DMV to replace the title for a fee and then sign it over to you. Purchasing a used vehicle from a private seller that has the title in hand is easier and quicker.

Are There Any Features That Don't Work as Expected?

If a window doesn't go down when you push the button, the USB port doesn't provide a charge, the brake lights don't work, or any other feature needs repair, it should be disclosed when you ask this question. Again, in an ideal world, the current owner would be forthright with this information. By asking, you're forcing them to consider anything that may not work on the vehicle and prompting them to share that information. You can still purchase a used vehicle with a broken feature, but knowing the cost to fix it or that it's irreparable may influence your decision.

Are There Any Signs of Pets or Smoking?

This question is a personal preference but, for some, it can be a deciding factor. If you suffer from severe allergies to pet dander and the current owner's dog goes with them on every trip, you may want to keep looking. Likewise, if you're a nonsmoker and do not wish to smell the remnants of cigarette smoke, its presence will influence your decision.

When you're ready to purchase a used vehicle, consider stopping by Bill Volz Westchester dealership to browse our selection of pre-owned vehicles. We can help you take some of the guesswork out of purchasing used and provide you with peace of mind when it comes to your purchase. Give us a call at 855-970-4626, or drop us a message via our secure online messaging system. A team member would be happy to answer any questions you may have or get you set up for a test drive.

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How to Reset Oil Change Light

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Consult your owner's manual to find out exactly how long you can wait, but the oil change light in your car should be set to that interval and come on automatically when it's time for your vehicle to be serviced. How Soon Do I Need To Have My Oil Changed? Once you see the change oil light illuminated on your dash, make an appointment to change the oil. You still have about 500 miles before encountering problems, but that's only about two weeks of driving, or possibly even less if you drive a significant amount. You don't want to damage your car or truck by ignoring the signs that it needs an oil change. In the long run, waiting will cost you considerably more than going in for an oil change as soon as possible. So, don't delay. Make the appointment as soon as you see the light so you know you'll be able to get your car serviced before the old oil causes any damage. How Do I Reset the Oil Change Light? It's important to know that the oil change light doesn't automatically reset once you've had the oil changed. You'll have to do this manually; the sooner you do it after the oil changes, the better. This resets the sensor so your vehicle knows when it's time to change the oil again. If you delay resetting it, you could be driving around with old dirty oil before you even know it's time for a change. How you reset the check oil light depends on the make and model of your car or truck. Below, we outline the basic steps to reset the light for some more common vehicle types. If you can't find your particular vehicle here, the steps to reset the light can be found in your owners manual. GMC and Chevrolet Vehicles With a Vehicle Information Center (VIC) Turn on your car's power by turning the key in the ignition twice or pushing the start/stop button twice. The dash lights should come on, but the engine will remain off. Press the menu button until you see "remaining oil life." 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Release the button, and then press it again until you see “oil life” stop blinking and reset to 100%. Ford (no VIC) Turn on power to your vehicle without starting the engine. Press on the gas and brake pedals at the same time. Keep holding down the pedals until you see “reset complete” on the dash. Toyota Turn the power on to your vehicle but don't start the engine. Press the trip button on the dash until you see “trip A.” Turn the car off, hold down the trip button, then turn the power back on. Keep holding the trip button until the “resetting maintenance data” message disappears. Where Can I Go if I Need Help? Regular maintenance is essential if you want your vehicle to run smoothly. Don't skip out on this important part of keeping your car in top shape. If you need an oil change or help resetting your oil change light after your car or truck has been serviced, call our service department. Our knowledgeable and friendly staff are always happy to help. Photo Credit: man refilling motor oil on car engine bay by Tim Mossholder is licensed with Unsplash License

Jeep Wrangler 4xe

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Fiat Chrysler Automobiles, more commonly known as FCA, makes up one-half of the merger that forms Stellantis, which is a multinational auto manufacturer that owns the Chrysler, Jeep, Dodge, Ram, and Fiat brands of motor vehicles. Stellantis has recognized the growing demand for electric vehicles (EVs) in today's automotive market and plans to broaden its own selection of EVs. In fact, the company plans to offer more than 75 battery EVs and realize at least 50% of U.S. sales in this segment by 2030. Let's look at some of the most exciting electric models currently available in this ever-growing lineup, as well as a potential all-electric pickup truck slated for release in 2024. Jeep Wrangler 4xe The 4xe is the plug-in hybrid version of Jeep's popular Wrangler model. Originally introduced in late 2020, the 4xe model combines the ruggedness of the Wrangler with the fuel economy and instant torque of a battery electric car. The current 2022 release of the Wrangler 4xe is available in three distinct trims: Sahara 4xe. Rubicon 4xe. High Altitude 4xe. At each trim level, you get a hybrid powertrain that includes two electric motors, a 400-volt battery pack, and a 2-liter turbocharged I-4 engine paired with an eight-speed automatic transmission. Powered by this setup, you can expect a fuel economy of 49 MPGe as well as a 21-mile all-electric range. Altogether, you're looking at a driving range of 370 miles before you need to stop to refuel. You can go from Cortland to New York City half a dozen times without a single stop at a fuel pump or charging station. Keep in mind that this is still a Wrangler, so you get to enjoy its renowned off-roading capabilities and its powertrain's environmental friendliness. Not only that, but you also get a variety of excellent features. All trims come with heated front seats, a heated steering wheel, remote start capability, a Corning Gorilla Glass windshield, and an infotainment system that includes an 8.4-inch touchscreen and a nine-speaker sound system. With the Rubicon 4xe, you also get electronic locking differentials and an anti-roll bar, while the Sahara comes standard with driver-assistance features like blind-spot monitoring and rear parking sensors. Chrysler Pacifica Plug-In Hybrid Although the history of the Pacifica goes back to the late 1990s, its current iteration saw its beginnings in the 2017 model when it hit the market as the first plug-in hybrid minivan. In 2022, it remains the only minivan available as a plug-in, and it certainly excels in that niche. Its displays a tremendous fuel economy of 80 MPGe, with an all-electric range exceeding 30 miles and a total range greater than 500 miles. In addition to its plug-in capability, the Pacifica features a regenerative braking system that charges the battery with kinetic energy every time you stop. All three trim levels—Touring L, Limited, and Pinnacle—feature a 3.6-liter V-6 engine that partners with an electric motor and 16-kWh battery, providing a total system output of 260 horsepower. On top of that, the vehicle offers a terrific amount of interior space. With a total SAE volume of 197.3 cubic feet, the Pacifica Plug-In Hybrid, with second-row captain's chairs, comfortably seats seven people. Even in the third row, you get more than 36 inches of legroom. As for cargo space, this model offers a minimum of 32.3 cubic feet, which expands to a maximum of 165 cubic feet. The interior features are also impressive and conducive to family travel. Distributed around the cabin, you'll find 10 cup holders and more than enough USB ports to charge everyone's mobile devices. Parents in the front row can easily watch their passengers with the conversation mirror affixed to the rearview or with an optional interior camera. And for family entertainment, there's the innovative Uconnect Theater system, which includes two 10.1-inch rear-seat screens, streaming content, and a Blu-Ray player. Ram 1500 The Ram 1500 is one of the toughest and most dependable pickup trucks on the market today. Its eTorque mild hybrid system, introduced in the 2019 model, improved its fuel economy without compromising on power. The entry-level engine for the 2022 Ram 1500 is a V-6 that pairs with the eTorque system, which is also available with the higher-level 5.7-liter V-8. With this configuration, the Ram 1500 can get up to 20 mpg in the city and 26 mpg on the highway—several miles per gallon better than its competitors. You can expect even greater capability from the Ram brand in 2024 when we anticipate the release of the all-electric Ram 1500 EV model. 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Keyboard with green about us key replacing shift key

A Tour of Our Dealership

Our car dealership comprises several different departments to assist you with your automotive needs better. Whether you want to purchase a new or used car, have your current vehicle serviced or repaired, or need a refresher on how automotive financing works, you are sure to find that and more at Bill Volz Westchester. We pride ourselves in providing only the best in customer service, automotive service and repair, and quality vehicles for you to browse. So let's explore the different departments that come together to form Bill Volz Westchester. About Us Image via Flickr by Got Credit Licensed CC BY 2.0 We were hoping you could get to know us and what we are all about. Here at Bill Volz Westchester, we strive to make your experience at our dealership pleasant, productive, and satisfactory. We offer an exceptional selection of new and quality used vehicles that are sure to meet with your approval. In addition, shopping online is made simple through our customer-friendly and detail-oriented website, giving you access to shop for all of our vehicles, whether they be new, pre-owned, or commercial. When you have found the vehicle you are looking for, you can conveniently get an online quote and even plan out your monthly payments long before talking to one of our professional sales associates. Other online amenities include scheduling a service appointment page and applying for a financing page. You can set up routine maintenance or see if you qualify for financing on that new car, truck, or SUV that has caught your eye. We are thrilled to provide you with an online shopping experience but strongly urge you to visit Bill Volz Westchester in person, where you will experience only the best automotive customer service. Before visiting us, you may have questions, so please feel free to contact us. Our team of professional staff members looks forward to doing business with you soon. Sales Center Here at Bill Volz Westchester, we have the most professional, friendly, and customer-centric sales team around. One of our sales team members is likely to be the first face you see when visiting our dealership, and they will provide you with the respect you deserve and help direct you to the correct department, whether that be sales, finance, service, or parts. In addition, our sales professionals work hard to answer your questions and help you find the new or used car of your dreams. When you are unsure about your automotive needs, one of our knowledgeable sales staff will walk you through our lineup of vehicles until you find exactly what you are looking for. This process includes a visual and hands-on inspection of cars you are interested in, test drives, and answers to all of your questions. You are sure to have a refreshing customer service experience when you are working with the Bill Volz Westchester sales team. Finance Center The Bill Volz Westchester finance center is here to assist you with all of your automotive financing needs and is focused on exceeding your highest expectations. Our skilled and friendly finance managers work with people from all over, including Peekskill, Cortlandt Manor, Katonah, Buchanan, Yorktown Heights, Bedford Hills, and more. Our financial staff works hard to ensure that our customers get the most competitive rates and the right finance program for them. We have customers who we have financed from Mohegan Lake to Shrub Oak. Whether you live right down the street or an hour away, you can use our online quick preapproval form to determine if you qualify for one of the finance programs we offer to help expedite the purchasing process. You will also find an online payment calculator and trade value calculator so you can estimate the value of your trade, your monthly payments, and your buying power. Service Department When you invest in a new or quality used car, truck, or SUV, you will want to be sure to keep it serviced, and the Bill Volz Westchester service department provides service you can trust. A quick look at what our service department is all about will reveal that we provide: Certified technicians. Early bird hours. Mopar accessories. Rental vehicles. Saturday service. An available shuttle service. State inspections. Spanish speaking. We don't consider our customer relationship over after you have purchased a vehicle from us. We believe this is the beginning of a long-term relationship where we can help you keep your vehicle in tiptop shape for many years to come. Our service department offers routine maintenance and repair services such as: Oil changes. Brake replacement. Transmission fluid checks and changes. Tire rotations and replacements. Wheel alignment and balancing. Check engine light diagnosis. Steering adjustment and repair. Engine and cabin air filter replacement. Battery tests and installation. Suspension adjustment and repair. Manufacturer recall repairs. Warranty repairs. If you need an automotive service not listed here, don't worry, the Bill Volz Westchester service department's skilled technicians can assist in all of your automotive repair needs. Contact our service department today for more information. Parts Department The Bill Volz, Westchester parts department, has you covered when nothing else will do other than genuine Mopar parts. We stock a wide range of Mopar parts to keep your vehicle looking and running like new. If we don't stock a part of our inventory is low, we will get it within a sensible amount of time so you can keep your vehicle on the road. Our access to Mopar allows us to provide authentic original equipment manufacturer parts for Chrysler, Dodge, FIAT, Jeep, Ram, or SRT vehicles. We also have access to OEM performance parts and accessories so that you can customize your car to your liking. So don't hesitate to contact or visit the Bill Volz Westchester parts department today. No matter what stage of the automotive process you are in, whether purchasing, trading, servicing, or customizing, Bill Volz Westchester is here to help. We want to meet you, so stop in and let us assist you today. You can browse our vast selection of new and pre-owned vehicles, have your trade-in assessed, get an overdue service, or determine your financial eligibility during your visit. All of us at Bill Volz Westchester look forward to meeting you and providing the best automotive dealership experience available in Cortlandt, New York.